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The film centers on Lola, who works as a telemarketing operator for a financial institution. From her small cubicle, she contacts clients who owe money, reminding them that excuses are not accepted. This routine is disrupted when she encounters a situation that leaves her speechless, forcing her to confront the emotional weight of her job.

Directed by a team from Canal+ España, the film features a cast that includes Natalia Mateo, Antonio Muñoz de Mesa, Javier Godino, and Teo Planell. The story presents a realistic portrayal of the struggles faced by those in telemarketing roles, highlighting the disconnect between personal lives and professional demands.